• Contact Us

    We are not travel agents! We help connect cruise passengers with local charities.

    For instant gratification, check out our FAQs below!

    Note: You are responsible for transportation cost to and from each charity.

    Note: all are within 15-20 minutes of the port

    Consider supporting Hope Floats everytime you shop on Amazon!

    Lodi, CA
    Mon-Fri, 8am-5pm
    (209) 747-9641 PST
  • FAQ

    We'd love to answer all your questions!

    How is Hope Floats funded?

    Your donations!

     

    As a 501(c)3, our operations are funded through the generosity and regular giving of people doing what they can to help the causes they believe in. To encourage volunteers to be involved in short-term service projects, our pricing covers only the cost to process your registration and all communication with the charity you will be serving at; nothing more. Financial integrity is at the heart of our non-profit charity that wants to help those without a voice.

     

    If you believe as we do, that together we can lift the world out of poverty, we'd love to have you on our team!

    Click the link: ~ DONATE ~

    Can I volunteer at more than one island?

    Volunteer at one or all of the islands currently on offer. We'd love to see you in every port of call

    How soon can I be on a shore excursion??

    Making your arrangements on the ground in the Caribbean is a time-consuming process so please be sure to register your trip at LEAST 2 WEEKS prior to the date of your departure. Despite our best efforts, last minute trips are not possible

    Can I get in contact with the charity I'm volunteering at?

    Once registered and confirmed, we will email you all contact information for your charity including location and printable map take care of all communication so there is no need for you to contact. There will always be a charity representative waiting for you and ready to greet you with bottled water.

    How far is my charity from the pier?

    All charities are located within a 15 minute cab ride or a short walking distance from your cruise ship.

    How long do Hope Floats trips take?

    Four hours. Most trips are from 9 am - 1 pm, Monday- Friday, excluding local holidays, which usually gives you all afternoon to shop, get a tan, or surf the crystal waves!

    How many people can I register for a shore excursion?

    Five people. For groups larger than five, register a second group or contact us personally to make special arrangements.

     

    You can email us at the Contact Us section above or email cathy@hopefloats.org

    What if my question wasn't answered here?

    Get in touch! We'd love to answer personally any questions you might have about Hope Floats, our shore excursions, or charity partners; why we do what we do, or anything else you might want to know!

     

    Give us a shout at: cathy@hopefloats.org

    Or shoot us an email at the Contact Us button at the top of your screen.

     

    We look forward to hearing from you!

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